Business trips Our one-way car hire option makes multi-city or trans-Europe business trips a breeze. The small print Book your car hire in the normal way: enter your rental date, time and pick-up location at the top of this page — but tick 'Return to a different location'. Then simply enter your return location and get a quote. This figure will include your vehicle rental cost and any additional one-way rental charges which vary by country. Rentals collected and returned within the same city area are not usually affected by these charges, but do check at the time of booking just to be on the safe side.
One-way car hire is rolling out across Europe for intra-continental journeys. We'll let you know if one-way car hire works for your planned itinerary. Some extras may not be available for one-way rentals; you'll be notified if this is the case during your booking. Avis Home. Drive Avis. Car hire services. One-Way Car Hire. My GPS did not work.
Nobody spoke English and could help. Finally I used Google maps from the Avis and found the location, circled twice to explore an unmarked underground unattended garage.
Finally saw some tiny signs on the ceiling. Very exhausting and distraught when it was over. Ruined what until then was a great rental experience. The nature of the garage was not even mentioned on my rental agreement. Reviewed Apr 9 Piece of Cake and shocking upgrade Pros: Great to be able to get vehicle right in downtown Paris and easy drive out of the city. The agent was fantastic although the fact that we are never quite sure what additional insurance we actually need was it's usual source of stress.
We rented an economy car and ended up with a beautiful and surprisingly fuel efficient Mercedes AMG. Cons: We just don't love the whole last minute insurance pressure. Would be better if we researched better in advance.
I think that we actually have enough coverage between our credit card and insurance from home. Reviewed Jul 9 They try to rip you off.
Cons: They did not notice scratches at pickup, I had to notice them. Tried to upsell overpriced insurance. But when returning, the guy immediately noticed them and charges extra EUR damage. Had to open the contract and show, that the scratches there there already. Also, the reserved an amount on my credit card with the assumption that I will return the tank empty.
Fine with me, but I returned car yesterday, but the charges is still not reversed! Not sure it ever will. I hope this scam market will get replaces by an Uber-like app some day soon. Reviewed May 22 Cons: Clerk was not very helpful and try to charge my card for insurance which I had not accepted. Reviewed Sep 14 Pros: The car was clean and easy to handle. Please try again later or contact Customer Care for further assistance. Location services must be enabled to choose your car.
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Your coupon number cannot be used for this reservation due to following reason s :. To use our free pick-up service, call your A rental location directly at the location phone number listed on your reservation confirmation. Pick-up service policies hours of availability, allowable pick-up distance, etc. When you call the location, be ready to provide all applicable information including precise address, exact time of pick up, and a phone number where you can be reached at that time.
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My rental has a mileage allowance. I have driven more than the allowance, how much will I pay for excess mileage Many of our vehicles are provided with unlimited mileage. If a mileage allowance applies, it will be stated on your rental agreement and in your booking confirmation email. If you go over the mileage allowance, the price depends on the vehicle and location but you can expect it to costs between 0. Your excess mileage charge will be stated on your rental agreement.
Can I smoke in the vehicle? No, it is against the law to smoke in public places in France. The vehicle is considered a public place so you are not allowed to smoke in it. If we believe anyone has smoked in the vehicle during the rental period, a specialist cleaning charge will apply. Are there any roads or zones where I need to pay a fee before I can enter? Yes, certain areas, such as the centre of London, have congestion charging zones meaning you need to pay a fee if you wish to drive in certain areas, on certain days and during certain times.
In addition, there are toll roads and toll bridges which require you to pay a fee if you wish to use them. If you do not pay these charges before you enter such areas or use such roads or bridges, you will incur a fine. We recommend you check the Internet to find out about any restricted areas before you travel. Websites such as www.
If the rental location is in or near a restricted area, we will tell you about it when you pick up the vehicle. We are unable to tell you about any other restricted areas.
I have been caught speeding, and didn't pay a parking charge, what will I have to pay? You are responsible for all fines and charges issued as a result of you or your additional drivers using the vehicle. Fines and charges could include:.
If a fine or charge is sent to us because you haven't paid a charge or complied with the law, we will take payment for:. The administration fees for France are sprcified in our tariff conditions.
I've left the interior of the vehicle very dirty and made it smell. Will I be charged to clean it? Yes, if the interior of the vehicle is especially muddy, dirty, stained or smelly, and our standard cleaning procedure will not fix it, you will be charged a Specialist Cleaning Charge of EUR. What happens if I break down because of a mechanical failure? All our vehicles are maintained to the manufacturer's standards, and they're roadworthy when you pick them up so mechanical failure in our vehicles is rare.
So long as you're using the vehicle in a country we've agreed to, we provide roadside assistance or recovery free of charge. You can only use our roadside assistance provider to help you. You'll find their contact details inside the vehicle. What happens if I break down because of a non-mechanical failure or in another country?
You must tell us if you break down or have an accident. If you need roadside assistance, we will arrange this for you but you will have to pay for it. You will also be charged for any costs we incur getting the vehicle back on the road in the country of rental.
This may include, but is not limited to:. What products do you have to protect me if I break down because of a non-mechanical problem? Roadside Assistance Plus provides roadside assistance if you break down as a result of:. Provided you are using the vehicle in a country we have agreed to.
You will only need to pay for the costs of any additional items needed to get the vehicle back on the road like fuel or tires. How much does Roadside Assistance Plus cost? The price will depend on where you're renting but you can expect it to be between 4.
What happens if I don't return the incident report form or European accident form? If you are involved in an accident, or the vehicle, keys, any accessories, any vehicle documents or any optional extras are damaged, lost or stolen; you must complete and return an incident report form and if available, the European accident report form.
Can I pick up the vehicle from one rental location and return it to another? Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another. The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between 35 EUR and 75 EUR. If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between 75 EUR and 6, EUR.
How do I get a One-Way rental? You can request a one-way rental when you book or you can ask for it when you get to the rental location. If you asked for a one-way rental when you booked, the fee will be included in your rental price. How much will it cost if I did not request a One-Way rental but return the vehicle to a different location? You will be charged a one-way fee at the pay at location, prices available on the day you return the vehicle , according to the Tariff conditions.
For categories of vehicles fitted with winter tires, a specific fee will apply. How much is the pre-authorisation or security deposit? The amount of the pre-authorisation or security deposit is specified into our tariff conditions. Customers with disabilities I have a disability, do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time. I have a disability, do you offer hand controls? No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time Popular optional extras to rent. I have small children, do you offer child seats? Yes, we offer baby, infant, child and boostersseats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos.
An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.
A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos. In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In France, all children must normally use a child car seat until they are 10 years old. How much are your child seats? If the seat is damaged, lost or stolen, you will have to pay for a replacement. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. I am not familiar with the area; can I rent a GPS satellite navigation system? Yes, the fee for renting a GPS will depend on the renting location - please see our tariff conditions.
If the GPS is damaged, lost or stolen, you will have to pay for a replacement. Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are.
It is illegal in France. If you rent a GPS from us, it won't give you speed camera information. Do you offer an audio tour guide service on your GPS? No, unfortunately we do not offer an audio tour guide service at this time. I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Mobile Wi-Fi devices. We provide this service on behalf of a third party so you will need to read and agree to separate terms and conditions with them. We'll give you these terms and conditions at the rental location. Please note: In many countries, including France, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you're driving in.
How much does Mobile Wi-Fi cost? The fee for hiring mobile Wi-Fi will depend on where you are renting but you can expect it to be 10 EUR a day. If the mobile Wi-Fi device is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost around EUR on top of the hire fee. If the sim card or any mobile Wi-Fi accessories are damaged, lost or stolen, you will have to pay for a replacement.
I am intending to drive along toll roads; do you offer a device to make this quicker and easier for me? No, unfortunately we do not offer any electronic toll charging devices at this time. I am concerned about the road conditions, do you offer all-weather tyres? You can also opt to book a vehicle equipped with all-weather tyres, and the fee will be included in your rental fee or contract.
Not sure if you need all-weather tyres? Please ask a member of our team. I am going skiing, do you offer snow chains? In most French mountainous municipalities Alps, Corsica, Central mountain, Jura Mountains, Pyrenees, Vosges Mountains , it is mandatory in winter, by virtue of the Mountain law, to have snow chains in the boot of the vehicle, or to drive a vehicle fitted with winter tires.
If your rental location is in a department where the Mountain law applies, the vehicle will be automatically equipped with it, and the price of your rental will automatically be increased with the cost of the corresponding option.
If you decide not to subscribe to such option, and upon return of the vehicle we find that the snow chains have been used, you will be charged the corresponding price. You can also opt to book a category of vehicle fitted with winter tires. Snow chains may also be available in some other rental locations, please check with the rental location.
The price of snow chains appears in our Tariff conditions.. We can not fit snow chains for you, and we can not arrange for them to be fitted. Not sure if you need snow chains? I have brought my own skis with me, do you rent ski racks? Yes, some rental locations offer ski racks.
If you rent the vehicle for more than 7 days, you will only be charged for a maximum of 7 days and get to use the ski rack for the duration of your rental, up to 30 days. Ski racks can not be fitted to all our vehicles, so you may need to upgrade if you need one. This may increase the price of the vehicle and any excess you have to pay. If the ski rack is damaged, lost or stolen, you will have to pay for a replacement.
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