All these channels identified why the company was lagging through a vast profit and loss analysis. BSNL took note of all methods used and suggested to have a survey done to have a more unobstructed view of the loopholes of the company. The survey revealed BSNL was delivering poor customer service compared to their competitors, no consideration of existing customers, poor network connectivity in many regions and lack of giving feedback to customers query.
And for this, the company had no option than to recruit good candidates who added value to the company in all their departments. The virus blocked thousands of modems hence the company advised users to change their default router username and passwords.
Many companies have made financial losses due to the problem that arises from the HR and IT department, and it is a clear indication that all departments in an organization are linked to each other which means one issue in a department will spread to all other departments.
BSNL is now commissioning a multi-gigabit multi-protocol, IP infrastructure through the National Internet Backbone that will provide broadband access network, and the broadband service will be seen on digital line technology, which used the old telephone services.
The service is going to come with Quality Service Guarantee. All these developments are a clear indication of the improved performance of the BSNL, It is a clear sign the company is undertaking different methods to tackle their problems, and the objectives, performance issue of the company is repositioning themselves day by day in the market history.
The booming domestic telecom market boasts enormous amounts of investment which will accelerate the entry of new customers in the launch of new services, and the telecommunication sector attracted Foreign Direct Investment, and the company has witnessed merger and acquisition deals that generated huge profits.
The production equipment of ISBL are expected to rise in value if favorable factors like government policies, incentives are given, Talent pool research and development and low labor cost is introduced in the industry.
The only motive of BSNL is to provide strongest and powerful network in every corner of India and to make a digital India. BSNL has installed quality telecom network in India and now it is focusing on improving it, expanding the network, introducing new telecom services with new technologies. The company need to focused on customer organization with excellence in customer care, sales and marketing.
BSNL providing opportunities to grow with them. BSNL has got fixed total assets valuing more than Rs. The company is one of the leading telecom service provider industry. In , the company revenue is Rs. BSNL adopting new technologies and proving a strong network connection in India. Save my name, email, and website in this browser for the next time I comment. The Phase-I of this project has been completed and covers over 17, km and has 2. It connects 33 large cities, including state capitals.
The Phase-II of the project under execution, covering a route length of 36, km on 2. The correct answer is V P Sinha. Click here for More Quizzes Tell us what you think of this Quiz. The Web. Take the rediff business quiz and see how much you know about India and its largest telecommunications company.
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